Got questions? We have your answers!

You will get wet feet, this is why we ask you to wear suitable shoes. We have optional wetsuits & spray jackets available for you if required. However, you are only likely to get a splash from the rapids - unless you choose to go for a swim, as many people do since the river rises to 26°C in the height of summer.

Rapids are classed from 1 (small) to 5 (extreme).

On our river we have grade 1 & 2 rapids, so relatively small. Our canoes are big enough to be fun, but small enough to be safe.

The "best" photos from all trips will be uploaded to facebook. You can bring your own camera, but all cameras or phones brought on the trip are at your own risk. You can also pre-purchase all the trip photos.

It is not a requirement to be able to swim to join the tour. You will be in a lifejacket, & you have the option of a wetsuit as well. If you were to fall out of the boat in a rapid, you hold onto your boat or paddle if you can, keep your feet up, listen to your guide and please remember to smile. Our guides are fully trained in river rescue.

We are happy for you to participate, but we ask that you discuss your pregnancy with our guides so they can take care of you on the river and advise if any river conditions might affect your tour.

We are based at the Bluemoon Lodge in Havelock, where we have toilets & changing rooms available. There are also toilets at the start & the finish of the river tour. Please be sure to ask where they are so we can protect our environment.

The great thing about our canoes being so stable, & us having experienced guides to look after you, is that you need no experience at all.

The minimum age is usually 6 years old, we have been known to take children younger, but this is by arrangement and prior notice, these kinds of bookings are subject to river levels and weather conditions.

48 hours, notice is required for cancellation, or payment will be charged in full.

All cancellations due to weather are at our guides discretion: all deposits will be returned in full or a new date will be set with no extra costs.